Privacy Policy & Terms of Service

PRIVACY POLICY & TERMS OF SERVICE

Talent Tree Agency LLC

Last Updated: September 29, 2026

These Terms of Service and Privacy Policy apply to websites, online services, portals, communications, and technology operated by Talent Tree Agency LLC ("Talent Tree Agency," "TTA," "we," "us," or "our"), including our public website and our proprietary ECOS platform.

Because TTA serves different audiences, certain sections apply specifically to website visitors, prospective and current clients, or prospective and current Brand Ambassadors ("BAs").

About Talent Tree Agency

Talent Tree Agency provides experiential marketing staffing and event execution services for brands, suppliers, agencies, distributors, and other business clients.

TTA also maintains a network of Brand Ambassadors. Prospective Brand Ambassadors may submit a Talent Application, and those approved to join TTA's talent network may create and maintain a Talent Profile and receive event opportunities.

Website Visitors & General Inquiries

Visitors may use our website to learn about Talent Tree Agency, our services, capabilities, event staffing, and business opportunities.

Information provided on our website is for general informational purposes. Visiting our website or submitting an inquiry does not, by itself, create a client, employment, contractor, partnership, or other contractual relationship with TTA.

General inquiries may be directed to info@ttagency.com.

For Brand Ambassadors (BAs)

Brand Ambassador Applications, Talent Profiles & Talent Login

Prospective Brand Ambassadors may submit a Talent Application to Talent Tree Agency. Brand Ambassadors who are approved to join TTA's talent network may subsequently create and maintain a Talent Profile through TTA's ECOS platform.

A Talent Profile may contain information used to administer the Brand Ambassador's relationship with TTA and facilitate event opportunities, including contact information, relevant experience, profile materials, availability and event preferences, government-issued identification, electronic agreements and acknowledgments, event booking information, event-related communications, recap information, and payment, tax, or administrative information where applicable.

TTA may also collect information through communications, event activity, and related operational processes.

Talent Login

Brand Ambassadors with a Talent Profile may access and maintain their information through TTA's secure Talent Login.

The Talent Login is intended for use by the individual associated with the Talent Profile. Brand Ambassadors are responsible for maintaining the confidentiality of their login credentials and for keeping information submitted through their account accurate and current. Login credentials should not be shared with another individual.

Questions concerning a Talent Application or Talent Profile should be directed to profiles@ttagency.com.

Government Identification & Agreements

Brand Ambassadors who are approved to join TTA's talent network may be required to provide government-issued identification and complete electronic agreements, acknowledgments, policies, releases, or other documentation as part of their Talent Profile and onboarding process.

TTA may collect and maintain this documentation for identity verification, eligibility, compliance, payment administration, event requirements, and other legitimate business or operational purposes.

Government-issued identification and other non-public Talent Profile documentation are not intended for public display.

Event Opportunities & Bookings

Approval to TTA's talent network and maintaining a Talent Profile do not guarantee that a Brand Ambassador will receive or be selected for any particular event opportunity.

Event opportunities may vary based on client requirements, geography, scheduling, relevant experience, event specifications, availability, and other legitimate operational considerations.

Acceptance of an event opportunity may be subject to additional event details, agreements, policies, or requirements presented to the BA.

Questions concerning event opportunities, bookings, scheduling, or active events should be directed to bookings@ttagency.com.

Brand Ambassador SMS & Text Communications

Brand Ambassadors who are approved to join TTA's talent network may be asked to provide consent to receive SMS/text communications as part of their Talent Profile, agreements, or onboarding documentation. Brand Ambassadors who provide such consent may receive text messages from Talent Tree Agency concerning event staffing and operational matters, including:

• Event opportunities and availability requests
• Booking communications
• Event confirmations
• Scheduling
• Event locations and instructions
• Event changes or cancellations
• Event reminders
• Event support
• Talent Profile or administrative matters related to event participation

Message frequency varies based on event activity and will not exceed 20 messages per month. Message and data rates may apply.

Reply STOP to opt out of SMS/text messages.

Reply HELP for assistance.

For assistance with event bookings or SMS communications, contact bookings@ttagency.com.

Consent to receive SMS messages is not a condition of maintaining a Talent Profile with Talent Tree Agency.

Opting out of SMS communications does not automatically delete or deactivate a Talent Profile.

After opting out, an individual may request to resume SMS communications by providing consent again through an available TTA process.

TTA's Brand Ambassador messaging program is intended for staffing, event operations, account support, and related communications and is not a consumer advertising or promotional text-messaging program.

For Clients

Current & Prospective Clients

Current and prospective clients may contact Talent Tree Agency regarding experiential marketing staffing, event execution, program support, pricing, coverage, or other agency services.

An inquiry, proposal, estimate, rate sheet, or business discussion does not by itself create a binding service relationship unless otherwise expressly agreed.

Client engagements may be subject to separate agreements, scopes of work, rate sheets, program requirements, payment terms, or other documentation.

General client and business inquiries may be directed to info@ttagency.com.

Client Login

Authorized clients may be provided access to TTA's secure Client Login.

The Client Login is separate from the Brand Ambassador Talent Login and is intended for authorized client business purposes, including access to agreements and associated documentation.

Client users are responsible for protecting their login credentials and limiting account access to authorized individuals.

Client Agreements & Electronic Acceptance

TTA may provide agreements, terms, acknowledgments, or other business documentation electronically, including through the Client Login.

Where permitted by applicable law, electronic acceptance, acknowledgment, or signature may have the same force and effect as acceptance or signature using another authorized method.

ECOS & Online Services

ECOS

ECOS is Talent Tree Agency's proprietary technology platform used to support agency operations, including Talent Profiles, event operations, authorized client functions, agreements, communications, reporting, and related administrative functions.

Different users may have access to different ECOS features and information. A Brand Ambassador's access and information are not the same as a client's access and information. Access to ECOS, the Talent Login, Client Login, or another TTA system does not authorize a user to access accounts, documents, information, or functionality belonging to another individual or organization.

Acceptable Use

Users may not attempt unauthorized access to TTA systems or accounts; improperly share login credentials; interfere with the operation or security of TTA systems; misrepresent their identity or authority; upload malicious or unlawful content; improperly copy, scrape, distribute, or exploit proprietary information; or use TTA systems for fraudulent, unlawful, or abusive purposes.

Intellectual Property

Talent Tree Agency's website content, ECOS technology, branding, graphics, materials, processes, and other proprietary content may be protected by copyright, trademark, trade secret, contractual, or other applicable rights. Access to TTA websites or systems does not transfer ownership of TTA intellectual property.

Third-Party Services

TTA may use third-party technology and service providers to support portions of our website, communications, payment administration, electronic agreements, hosting, analytics, security, and other business functions.

Certain third-party services may also be subject to the applicable provider's own terms and privacy practices.

Availability & Changes

TTA may modify, update, suspend, or discontinue portions of its websites, portals, systems, or functionality as business and technology needs change.

We do not guarantee uninterrupted availability of every website, portal, or system function.

Limitation of Liability

To the extent permitted by applicable law, Talent Tree Agency is not responsible for indirect, incidental, special, or consequential damages resulting solely from the use of or inability to access its public website or online systems. Nothing in these Terms is intended to limit rights or obligations that cannot legally be limited.

Changes to These Terms

TTA may update these Terms periodically to reflect changes in our services, technology, legal requirements, or business practices. The current version will be identified by the "Last Updated" date shown at the top of this page.

Information We Collect

The information TTA collects depends on an individual's relationship with Talent Tree Agency and how that individual interacts with us.

Talent Application & Talent Profile Information

Prospective Brand Ambassadors may provide information to TTA through the Talent Application. Brand Ambassadors who are approved to join TTA's talent network may subsequently provide and maintain additional information through their Talent Profile, agreements, onboarding documentation, and Talent Login. TTA may also collect information through communications, event activity, and related operational processes.

This information may include:

• Name and contact information
• Email address and mobile phone number
• Location or market information
• Profile information and relevant experience
• Photos or other profile materials
• Availability and event preferences
• Government-issued identification
• Agreements and acknowledgments
• Event bookings and event history
• Communications with TTA
• Event recap and reporting information
• Payment, tax, or administrative information
• Other information provided in connection with a Talent Application, Talent Profile, or event services

Government-Issued Identification

TTA may collect government-issued identification when reasonably necessary for identity verification, eligibility, compliance, administrative requirements, or other legitimate business purposes.

Government identification maintained as part of a Talent Profile is not intended for public display.

Access to sensitive Talent Profile information is limited to authorized purposes and individuals or service providers with a legitimate need for the information.

Brand Ambassador Communications

TTA may maintain records of communications with Brand Ambassadors, including email, telephone, SMS/text, and communications associated with event operations or Talent Profiles.

These records may be used to administer events, provide support, maintain business records, address disputes, enforce agreements, improve operations, or satisfy legal and compliance obligations.

Client Information

Current & Prospective Clients

When a current or prospective client interacts with TTA, we may collect information such as:

• Name and business contact information
• Business email address and telephone number
• Company and job information
• Login or account information
• Agreements and related documentation
• Communications with TTA
• Service inquiries
• Program or event information
• Billing or administrative information, where applicable
• Other information provided in connection with the business relationship

Client Login Information

TTA may maintain information necessary to administer Client Login access, authenticate authorized users, maintain agreements and acknowledgments, protect system security, and document business transactions.

Website Visitor Information

When someone visits our public website or contacts TTA, we may collect information such as contact information voluntarily submitted, information included in an inquiry, IP address, browser or device information, website usage information, cookies or similar technical information, and referral or analytics information.

We may use this information to operate and improve our website, respond to inquiries, understand website usage, protect our systems, and support legitimate business operations.

How TTA Uses Information

TTA may use information to:

• Process Talent Applications and create and administer Talent Profiles
• Verify identity or eligibility
• Manage BA relationships
• Communicate event opportunities
• Book and administer events
• Provide event support
• Process and administer agreements
• Maintain Client Login access
• Respond to current or prospective clients
• Provide staffing and event services
• Maintain business and operational records
• Administer payment or tax-related processes
• Operate and improve ECOS and other TTA technology
• Protect our systems and users
• Prevent fraud or misuse
• Meet legal, contractual, or compliance obligations
• Establish, exercise, or defend legal rights

SMS & Mobile Information

When an individual provides a mobile number and consents to SMS/text communications, TTA may use that number and associated SMS information to provide authorized communications.

For Brand Ambassadors, these communications may include event opportunities, availability requests, bookings, confirmations, scheduling, event details, changes, cancellations, reminders, Talent Profile matters, and event support.

Mobile information and SMS opt-in data will not be shared with third parties for their own marketing or promotional purposes.

TTA may disclose information to communications providers, telecommunications carriers, technology providers, or other service providers when reasonably necessary to deliver messages, maintain systems, provide support, prevent fraud, or comply with applicable requirements.

Such operational disclosure does not authorize those parties to use an individual's SMS consent for unrelated marketing or promotional purposes.

Recipients may reply STOP to opt out of SMS messages or HELP for assistance.

Questions concerning BA SMS communications may be directed to bookings@ttagency.com.

How We Share Information

TTA may share information when reasonably necessary with service providers supporting technology, hosting, communications, payment or administrative functions, professional advisers, and other vendors supporting legitimate TTA operations.

Information may also be disclosed when required by applicable law, regulation, legal process, or governmental request; in connection with appropriate legal proceedings; to protect TTA's rights, property, systems, clients, BAs, or others; or when authorized by the individual or organization concerned.

TTA does not sell personal information merely because an individual submits a Talent Application, creates or maintains a Talent Profile, accesses a client account, visits our website, or communicates with TTA.A does not sell personal information merely because an individual submits a Talent Application, creates or Separation of Client & Brand Ambassador Information

ECOS supports multiple types of users and business functions.

A Brand Ambassador's Talent Profile may contain personal information and documentation that differs substantially from information associated with a Client Login.

Client access does not, merely by virtue of having a Client Login, provide unrestricted access to Brand Ambassador Talent Profiles, government-issued identification, or other non-public BA information.

Likewise, Brand Ambassadors are not authorized to access confidential client accounts, agreements, or documentation unless specifically authorized.

Data Security

TTA uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No electronic system or transmission method can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials.

Data Retention

TTA may retain information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, administer relationships, meet contractual or legal requirements, resolve disputes, enforce agreements, and protect legitimate business interests.

Different categories of information may be retained for different periods.

Cookies & Analytics

TTA's website may use cookies, analytics technologies, or similar tools to operate the site, understand website usage, maintain security, and improve performance.

Third-party services used by TTA may process limited technical information according to their applicable privacy practices.

External Links

Our website or online systems may contain links to third-party websites or services. Talent Tree Agency is not responsible for the privacy practices or content of third-party websites that we do not control.

Age Requirements

TTA's business services are not directed toward children.

Certain Brand Ambassador opportunities may have minimum-age requirements based on the nature of the event, client requirements, venue requirements, alcohol-related activity, or applicable law.

Eligibility for one type of event does not necessarily establish eligibility for every event opportunity.

Privacy Requests

Individuals may contact Talent Tree Agency with questions concerning personal information or this Privacy Policy.

Talent Profile questions: profiles@ttagency.com
BA bookings, events & SMS: bookings@ttagency.com
General, client & privacy inquiries: info@ttagency.com

TTA may need to verify a requester's identity before acting on certain privacy or account requests.

Changes to This Privacy Policy

Talent Tree Agency may update this Privacy Policy periodically to reflect changes in our business, technology, legal obligations, or privacy practices.

The current version will be identified by the "Last Updated" date shown at the top of this page.

Contact Talent Tree Agency

Talent Tree Agency LLC

General, client & privacy inquiries: info@ttagency.com
Brand Ambassador Talent Profiles: profiles@ttagency.com
Brand Ambassador bookings, events & SMS: bookings@ttagency.com